Consumer Contact Center Hours:
Monday – Friday: 7:30 AM – 4:30 PM
Closed Saturdays, Sundays, & CT State Holidays
Unemployment Benefits and Claim Services
Understanding Unemployment: Locked out?
Here’s a question we get a lot: I’m locked out. Now what?
Lock outs are part of ReEmployCT's security—if you enter info that doesn’t match what we have, the account locks to protect your benefits and prevent fraud. In most cases, you don’t have to wait for an agent to get you back into your account, though—fill out the lock out form and you can reset your password.
Watch the Video (English) | Watch the Video (Spanish)
Understanding Unemployment: When Do I Get My Benefits?
Here’s a question we get a lot: When do I get my benefits?
After you submit your application for unemployment benefits, we do verifications that are required by law. This process takes at least 10 business days and is important for fraud protection.
Watch the Video (English) | Watch the Video (Spanish)
ReEmployCT
Appeals
You have the right to appeal the amount of your unemployment payments or a denial of eligibility. Use the following links to connect with the information and forms you may need.
Please Note: Appeals staff cannot help you with filing for unemployment, weekly claims, locked accounts, or other technical support.
Overpayments and Penalties
Sometimes people receive more unemployment benefits than they should. Whether it’s caused by a mistake or wilfull fraud, the information and links on this page will help you pay it back.
Tax Assistance
Tax form 1099-G tells you how much unemployment income you received. Report this amount when you file your federal and state tax returns.
1099G Tax Form
Learn how to use this form when filing your federal income taxes and download a copy of your form.
CT Department of Revenue Services
Free assistance from CT Department of Revenue Services.
Resources
Find all the answers in our easy to search knowledge base.
Track and report your job search activities to report them on your weekly claim.
Learn how to appeal an eligibility or benefits decision.